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Strategic Compensation in Canada, 7th Edition

By Parbudyal Singh, Richard Long

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Soft Cover
ISBN-13: 9781774128442
Publisher: Top Hat
Edition: 7th
Strategic Compensation Management, 7e is a market leading text in Top Hat’s Human Resource Management series. It is published primarily for HR majors whose intention is to write the CCHRP Knowledge Exam and obtain their professional HRM designation. Long’s illustrative, practical examples incorporated throughout the chapters, in concert with cases, exercises and review questions, all bridge the gap in the students’ knowledge. There is expanded coverage and numerous examples that have been included to capture new research in the field of Compensation. This edition includes one new Appendix case, Patriot Holdings Inc., as well as the new ABC case providing students with the opportunity to design a compensation system, from formulation of compensation strategy to implementation of the new compensation system. Now included with the purchase of the Strategic Compensation Management 7e, is an online simulation and workbook at no additional cost to the student. The 7th edition simulation includes an updated Duplox Case as well as one brand new case. Get in touch with your Top Hat Account Executive for more information!


  • Expanded coverage and numerous examples added throughout captures new research in the field – key strength of this edition
  • Majority of chapter opening vignettes have been expanded with updated coverage
  • Statistics and information updated throughout
  • Majority of chapter photos have been replaced
  • End-of-chapter applications, Using the Internet and Exercises, combined under one heading and
  • Eight Discussion Questions added and seven replaced
  • One new Appendix case, Patriot Holdings Inc., replaces Achtymichuk Machine Works
  • New (exclusively online) ABC case (similar to Duplox and Zenith); provides students with the opportunity
    to design a compensation system, from formulation of compensation strategy to implementation of the new
    compensation system

Table of Contents

Chapter 1: A Road Map to Effective Compensation


  • Updated and expanded the opening vignette, “A Whopping Salary Increase for Everyone! Does It Work?”

  • New examples added throughout chapter include Wells Fargo, Edward Jones, and TTC

  • Updated “Compensation Today, Internships: Paid or Unpaid?” discusses proposed federal laws 


Chapter 2: A Strategic Framework for Compensation

  • New example, ArcelorMittal Dofasco, highlighted in the opening vignette 

  • Added discussion of Fujifilm successfully responding to external changes in “Compensation Today, Did Human Relations Sink Kodak?” 

  • Updated “Compensation Today, Involvement Flies High at WestJet” includes coverage of some of the recent challenges faced by the company

Chapter 3: A Behavioural Framework for Compensation

  • New opening vignette, “Fair Processes? Don’t Bank On It,” discusses how a culture of pressure, fear, and unrealistic sales expectations at Wells Fargo demanded employees to defraud customers

  • New and updated coverage in “Compensation Today, Violating the Psychological Contract at CAMI” describes how the company violated the trust of its employees who wanted job security 

  • Expanded coverage in “Causes of Membership Behaviour” section includes a recent HRM study on continuance commitment and its subcomponents

Chapter 4: Components of Compensation Strategy

  • New coverage of merit budgets and compensation planning statistics in the opening vignette, “Pay Systems Are Changing” 

  • Expanded coverage includes new research in “Disadvantages of Performance Pay and Indirect Pay”

  • New coverage of compensable factors in job evaluations in “Disadvantages of Job Evaluation” 

Chapter 5: Performance Pay Choices

  • Added coverage of a recent study comparing sales professional quota-bonus compensation plans to quota-commission sales plans in “Applicability of Commissions” 

  • Expanded coverage of performance ratings and merit pay for teachers in “Compensation Today, Grade the Teachers?”

  • New “Compensation Today, A Slice of The Business” illustrates a gain-sharing plan in a Parisian restaurant

  • Added coverage of unions and gain-sharing plans

Chapter 6: Formulating the Reward and Compensation Strategy

  • Updated opening vignette, “Compensation Strategy at WestJet Airlines,” highlights how volatile economic conditions affect the culture at the company

  • Expanded coverage to reflect current conditions related to contingent workers

  • New “Compensation Today, Walking Away with $62 million” highlights fired CEO compensation at Boeing 

Chapter 7: Evaluating Jobs: The Job Evaluation Process

  • Expanded coverage in “Compensation Today, Would I Be Treated This Way If I Were A Man?” discusses a recent study on the earnings of transsexuals

  • Added coverage of a recent case about independent contractors who work for Uber Technologies Inc.

  • New section, “Pay Equity in the Federal Jurisdiction,” provides comprehensive coverage of pay equity legislation 

Chapter 8: Evaluating Jobs: The Point Method of Job Evaluation

  • New “Compensation Today, Strike Two for Job Evaluations” covers job evaluation and pay for city workers in Cambridge 

  • Expanded coverage of living wages and includes discussion of a newly-released report

Chapter 9: Evaluating the Market

  • New “Compensation Today, The Dirt on Compensation” discusses sanitation workers and compensating differentials

  • New “Compensation Today, Nursing Homes Need More than Market” discusses the proxy method and pay-equity in female-dominated workplaces 

Chapter 10: Evaluating Individuals

  • New section, “Continuous Performance Management,” covers a new approach to traditional employee reviews 

  • New coverage of “720-degree Feedback” added

Chapter 11: Designing Performance Pay Plans

  • New “Compensation Today, A Gain Sharing Plan for Neurosurgeons” 

  • Expanded coverage in “Compensation Today, Profit Sharing at Two Prominent Canadian Companies” includes CPSP, DCPP, and SRIP at ArcelorMittal and Canadian Tire

  • New “Compensation Today, Not Only Money at Google” covers employee rewards and recognition programs

Chapter 12: Designing Indirect Pay Plans

  • Expanded coverage of hybrid plans, pension plans, and disability insurance 

  • Updated discussion of child and elder care services 

  • New “Compensation Today, Flexible Benefits at KPMG Canada”

Chapter 13: Activating and Maintaining an Effective Compensation System

  • Updated opening vignette, “Thousands of Federal Employees Plagued by Problems,” includes a recent report on Phoenix pay problems

  • New “Compensation Today, Ontario Energy Board Declared Reductions to the Nuclear Budget” covers the impact of compensation costs

  • New “Compensation Today, Media Companies Cut Costs Amid COVID-19” discusses the impact of coronavirus on advertising

Instructor Resources

Top Hat

Top Hat’s all-in-one teaching platform enables professors to connect with students inside and outside the classroom with engaging content, tools, and activities and has been used by over 3 million students. 

Only Top Hat can power any course with active learning. Professors can use the platform to create engaging real-time and self-paced learning experiences for students. Students benefit from more active participation and increased comprehension with polls, quizzes, and discussion questions embedded in synchronous class presentations, homework assignments, and course readings. Top Hat also enables professors to perform secure and reliable summative assessments, such as tests and exams, with students in-person and remotely.

The Top Hat platform works on both mobile devices and laptops and features a number of enhanced accessibility features to support an equitable learning experience.

 The Nelson Education Teaching Advantage (NETA) program delivers research-based instructor resources that promote student engagement and higher-order thinking to enable the success of Canadian students and educators. 

The following instructor resources have been created for Strategic Compensation in Canada, Seventh Edition. Access these ultimate tools for customizing lectures and presentations at

NETA Test Bank

This resource was written by xx of xx. It includes over xx multiple-choice questions written according to NETA guidelines for effective construction and development of higher-order questions. Also included are xx true/false and over xx short-answer questions.

NETA Powerpoint

Microsoft® PowerPoint® lecture slides for every chapter have been created by xx of xx. There is an average of xx slides per chapter, many featuring key figures, tables, and photographs from Strategic Compensation in Canada, Seventh Edition. NETA principles of clear design and engaging content have been incorporated throughout, making it simple for instructors to customize the deck for their courses.

NETA Instructor Guide

This resource was written by xx of xx. It is organized according to the textbook chapters and addresses key educational concerns, such as typical stumbling blocks students face and how to address them. Other features include notes for End-of-Chapter Discussion Questions, Exercises and Case Questions, and Sources of Lecture Enrichment.

Image Library

This resource consists of digital copies of figures, short tables, and photographs used in the book. Instructors may use these images to customize the NETA PowerPoint or create their own PowerPoint presentations. 

Student Ancillaries

Strategic Compensation: A Simulation Workbook

Strategic Compensation: A Simulation, Seventh Edition, offers students the opportunity to design a comprehensive system from beginning to end—from strategy to implementation. The result is a complete compensation system with pay grades and pay ranges, performance pay, and benefits—expressed in actual dollar values—for employees at a Canadian firm. By giving students an opportunity to apply the conceptual knowledge of compensation they have gained from their text and classes, this simulation offers a richer understanding of both the concepts and the practical realities of compensation. Students also gain practical skills that employers value. Instructors have a choice of two firms for which student teams can design a compensation system.

The simulation has been designed by Richard Long and Henry S. Ravichander to accompany the seventh edition of Strategic Compensation in Canada.

Contact the Author

The objectives for this book are ambitious, and it is up to readers to judge how effectively they have been achieved. The first author would welcome any suggestions, comments, or other feedback from you, the reader. You can use email (, telephone (416-736-2100, ext. 30100), or postal mail (Parbudyal Singh, School of Human Resource Management, York University, Toronto, M3J 1P3). I look forward to hearing from you!

Parbudyal Singh, Ph.D.

School of Human Resource Management

York University

About the Authors

Parbudyal Singh

Parbudyal Singh is a Professor of Human Resource Management at York University, Toronto. He completed his PhD from McMaster University. Prior to York University, he was the Associate Dean of the School of Business at the University of New Haven, Connecticut. Dr. Singh has more than 100 refereed publications, many of which are in top-tier journals such as Industrial Relations, Journal of Business Ethics, The Leadership Quarterly, Human Resource Management, International Journal of Human Resource Management, and Human Resource Management Review. He is a co-author of one of the leading human resource management textbooks in Canada (Managing Human Resources, Ninth Canadian Edition, Nelson Canada). Over his career, Dr. Singh has won numerous scholastic awards, several national research grants, and teaching and research awards.

Dr. Singh was a member of the committee appointed by the Ontario government in 2015 to study, consult, and make recommendations on closing the gender wage gap in Ontario. In 2018, he was awarded the first Distinguished Human Resource Professional designation by the Human Resource Professional Association of Ontario for his achievements in the field. He has also served as an advisor/consultant for many leading Canadian firms, as well as public sector organizations, on their compensation systems. Prior to being a university professor, Dr. Singh was a personnel manager at a large manufacturing firm.

Richard J. Long 

Richard J. Long was Professor of Human Resources and Organizational Behaviour at the Edwards School of Business at the University of Saskatchewan. He held B.Com. and MBA degrees from the University of Alberta and a PhD from Cornell University and was a Certified Human Resources Professional (CHRP).

Dr. Long taught, conducted research, and consulted in human resources management for more than 35 years and produced over 100 publications based on his research and experience. He was the author of two books, New Office Information Technology: Human and Managerial Implications and the textbook Strategic Compensation in Canada. He served on the editorial boards of International Journal of Human Resource Management and Relations Industrielles/Industrial Relations. He received the University of Saskatchewan’s coveted Master Teacher award in 2014.


Many people have contributed to this book in a variety of ways. A project such as this draws on the knowledge, experience, and insights of a large number of researchers, scholars, and practitioners, each of whom has played a role in developing the body of knowledge reflected in this book.

I am very grateful for the excellent research assistance provided by Marlee Mercer, a graduate student at York University. Over the years, I have learned with my students at York University and elsewhere. I thank them for their insights.

I would also like to acknowledge those reviewers who assisted in reviewing earlier editions of this textbook: Stan Arnold of Humber College, Bob Barnetson of Athabasca University, Judy Benevides of Kwantlen Polytechnic University, Julie Bulmash of George Brown College, Roger Gunn of NAIT, Sean MacDonald of the University of Manitoba, Ted Mock of Seneca College, John Pucic of Humber College, Stephen Risavy of Wilfrid Laurier University, Kristen Rosen of Seneca College, and Carol Ann Samhaber of Algonquin College. And for their useful suggestions and thoughtful comments on this edition, I am grateful to the following reviewers: Rupinder Gill of Fanshawe Colle, Ann Hrabok of NAIT, Patricia Hull of Mount Royal University, Gary Mearns of University of Saskatchewan, John Pucic of Humber College, and Wayne Rawcliffe of University of British Columbia.

I would like to express my gratitude to the team at Nelson, especially Alexis Hood, Jackie Wood, and Elke Price, for their feedback and guidance. I am also indebted to Monica Belcourt, the series editor and a colleague, for her confidence in my ability and her feedback in this edition. Finally, I am eternally grateful to my wife, Nirmala, and three children (Alysha, Amelia, and Aren) for all their encouragement and support.

My sincere thanks to the many who use our text in both academic and professional settings. 

Parbudyal Singh, PhD

School of Human Resource Management

York University

Author Information

Parbudyal Singh

Parbudyal Singh is Full Professor and the Director of the School of Human Resource Management at York University. Prior to this, he was the Director of the Association to Advance Collegiate Schools of Business and Associate Dean of the School of Business, University of New Haven, Connecticut. He also taught at McMaster University. His Ph.D. studies, completed in 1998 at McMaster University, focused on the effects of organizational strategy on executive compensation. Dr. Singh has won numerous scholastic awards and national research grants. Among other awards, at York University he won the Atkinson Alumni Teaching Award (2005), the Dean's Award for Excellence in Research (2005), and the Dean's Award for Excellence in Teaching (2007). He has supervised more than 35 graduate students (Ph.D. and Master's). Dr. Singh's research covers a broad array of management issues, especially those related to the effects of the changing business environment on HRM and industrial relations. He has more than 80 publications, including articles in top refereed journals such as Industrial Relations, British Journal of Industrial Relations, Human Resource Management, Human Resource Management Review, Journal of Labor Research, Management International Review, International Journal of Human Resource Management, Journal of Vocational Behavior, Comparative Labor Law Journal, Canadian Public Administration, Group and Organization Management, and Canadian Labour and Employment Law Journal. He serves on the editorial boards of several journals. Dr. Singh has worked as an HR manager in a large manufacturing company. He has offered advice to more than 30 of Canada's leading organizations.


Richard Long

Richard J. Long is Professor of Human Resource Management at the College of Commerce of the University of Saskatchewan. He earned B.Com. and MBA degrees from the University of Alberta, and a Ph.D from Cornell University in New York. Dr. Long has been teaching, conducting research, and consulting in human resources management for more than 30 years, and has produced more than 90 publications based on his research and experience. He is currently on the editorial boards of The International Journal of Human Resource Management and Relations Industrielles/Industrial Relations.