Handle With Care: Communicating in the Human Services Field in Canada, 5th Edition
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Thousands of students have benefited from the guidance provided by this brief communications guide for the Human Services Field! Great for Child/Youth Workers, Nursing, and Social Work students - who are normally required to take a professional writing component to prepare them for their co-op placements and future working environments - Handle with Care covers the basics of writing academic and professional reports, letters, memos, brochures, and e-mails. It addresses primary and secondary research along with using graphics in reports and also includes a chapter on job-seeking skills specific to the Human Services field. Valentino’s unique approach enables students to discover an appropriate structure in any writing situation.
- *NEW* Coverage of how to develop skills related to simultaneous listening and notetaking
- Recognizes recent trends in the Human Services: e.g., professionalization, predominance of child and youth workers in schools
- Coverage of the PIPEDA legislations relating to Human Services Communications (Chapter 2)
- Separate chapter on letters, memos and e-mails (Chapter 3)
- Popular appendices include "Grammar and Punctuation Review", and "Spelling, Sound-Alikes, and Look-Alikes"
- InfoTrac® is a powerful online learning resource consisting of thousands of full-text articles from hundreds of journals and periodicals. By doing a simple keyword search, students quickly generate a list of relevant full-text articles from thousands of possibilities. InfoTrac®'s continually updated collection of articles can be useful for doing reading and writing assignments that reach beyond the pages of this text. Students who purchase a new copy of this text will receive free access to InfoTrac® College Edition for a four month term.
- Additional "Explorations" features, a series of exercises reinforcing the chapter content
Table of Contents
- A Note to the Teacher
- A Note to the Student
- Chapter 1: Purpose and Audience
- Chapter 2: A Brief Introduction to the Personal Information Protection and Electronic Documents Act (PIPEDA)
- Chapter 3: Letters, Memos, and E-Mails
- Chapter 4: Record Keeping, Recording Tools, and Short Reports in the Human Services Agency
- Chapter 5: A Term-Long Writing Project: Where to Get Ideas and What to Do
- Chapter 6: Student Example of the Term-Long Writing Project
- Chapter 7: Researching and Writing a Formal Report
- Chapter 8: Example of a Formal Report
- Chapter 9: Research Skills: Gathering Data Using Primary and Secondary Sources
- Chapter 10: Using Graphics in Reports: Basic Types of Graphics and When to Use Them
- Chapter 11: Marketing in the Human Services
- Chapter 12: Speaking Skills in the Human Services
- Chapter 13: Seeking a Job
- Appendix A Grammar and Punctuation Review
- Appendix B Spelling: Sound-Alikes and Look-Alikes