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Understanding Intercultural Communication, 1st Edition

By Jane Suderman
Instructional Resources
Digital teaching aids may be available for this title. All instructor requests are reviewed by our team before the files are made accessible.
Soft Cover
344 pages
ISBN-10: 0176408096
ISBN-13: 9780176408091
Publisher: Top Hat
Edition: 1st

The first and only text written specifically with Canadian students in mind, Successful Intercultural Communications looks at intercultural communication from a uniquely Canadian perspective and presents a balanced mix of application and theory supported by current data, statistics, and examples. Highly readable and engaging, Suderman encourages students to think about the relevance of topics to their own lives through unique pedagogy that engages students, encourages class discussion, and provides points for personal reflection. Timely profiles of key regions including China, Latin America, the Arab World, and India help inspire a mindset appropriate to the study of other cultures; one of openness, respect, honesty, and genuine curiosity.

Features

  • *NEW* The first and only text written specifically with Canadian students in mind, Suderman looks at intercultural communication from a uniquely Canadian perspective.
  • *NEW* Answers to in-text exercises are provided as an appendix to encourage self-study and reinforce comprehension of chapter concepts.
  • *NEW* Time Outs offer current portraits of key world regions and countries including China, Latin America, the Arab World, and India.
  • *NEW* Additional Time Outs profiling Cross-Cultural Negotiations, First Nation Spirituality, and Issues in Education are provided in the corresponding Instructor Manual.
  • *NEW* A suggested filmography and list of additional print and web resources provide instructors with an excellent volume of extra resources to augment the text.
  • *NEW* The free Instructor Manual (0-17-625166-9) offers a wealth of supplementary and complementary material including teaching suggestions, activities, projects, and test suggestions.
  • *NEW* Presents a balanced mix of application and theory supported by current data, statistics, and examples.
  • *NEW* Highly readable and engaging, Suderman encourages students to think about the relevance of topics to their own lives.
  • *NEW* Part I sets the stage for the study of intercultural communication by inspiring a mindset appropriate to the study of other cultures; one of openness, respect, honesty, and genuine curiosity.
  • *NEW* Part II uses generally acknowledged frameworks (taxonomies) for the comparison of cultures, and contrasts Canadian and American cultures specifically.
  • *NEW* Part III is devoted to verbal and non-verbal aspects of communication and practically illustrates how differing communication styles can cause misunderstanding between members of different cultures.
  • *NEW* Part IV is devoted to the challenges of intercultural adaptation.
  • *NEW* Each chapter begins with key objectives and concludes with Topics for Critical Thinking and Reflection, which include activities, discussion topics, and/or case studies.
  • *NEW* Boxed Exercises interspersed throughout the text engage students, encourage class discussion, and provide points of reflection.

Table of Contents

  • Preface
  • Part I: Setting the Stage for the Study of Intercultural Communication
  • Chapter 1: Understanding Intercultural Communication
  • What is intercultural communication?
  • Canada & Cultural Diversity
  • Canada and the World
  • Canada and World Future
  • Chapter 2: Understanding How We View Ourselves & Others
  • Perceptual Filters
  • Perception
  • Perception & Intercultural Competence
  • Barriers to Intercultural Competence: Negative Perceptual Filters
  • Aids to Intercultural Competence: Positive Perceptual Filters
  • Part II: Understanding Culture
  • Chapter 3: Exploring Culture
  • Culture
  • Culture''s Components
  • Cultural Universals
  • Culture''s Purpose
  • Culture & Change
  • Culture & the Individual
  • Culture Realms
  • Chapter 4: Exploring North American Values & Beliefs
  • Canada & the United States: A Common Legacy
  • Understanding the United States: American Cultural Patterns
  • Canadian Cultural Patterns
  • Other Observations about Canada
  • Canadian Social Values: Diversity Within
  • Canada & the United States: Values Divergence or Convergence?
  • Chapter 5: Cultures in Comparison
  • Culture Realms: East & West
  • Comparing and Classifying Cultures
  • Edward T. Hall''s High- and Low-Context Cultures
  • Kluckhohn, Kluckhohn and Strodtbeck''s Value Orientations
  • Geert Hofstede & Culture''s Value Dimensions
  • Trompenaars & Hampden Turner
  • Values & Doing Business Around the World
  • Chapter 6: Understanding Worldview
  • How Do You See the World?
  • Worldview & Religious Traditions
  • Eastern Spiritual Traditions
  • Western Spiritual Traditions
  • Religious Cultural Groups
  • Fundamentalism
  • Syncretism
  • Religions Role in Culture
  • Worldview & Ideology
  • Worldview & History
  • Part III: Understanding Communication
  • Chapter 7: Understanding Communication
  • Introduction
  • Communication: Essential Theory
  • Silence
  • Paralanguage
  • Time
  • Space & Distance (Proxemics)
  • Touching (Haptics)
  • Smell (Olfactics)
  • Appearance
  • Body Language (Kinesics)
  • Chapter 8: Cultures at Cross Purposes
  • Communication Style
  • The Concept of Face
  • Socially Acceptable Comments & Topics of Conversation
  • Age
  • The Role of Women
  • Connections: from Personalismo to Guanxi to Wossta
  • Concepts of Honesty
  • Concepts of Fairness
  • Concepts of Friendship
  • Cultural Expectations
  • Chapter 9: Understanding Language
  • Introduction
  • The Nature of Language
  • Language & Culture: The Sapir -Whorf Hypothesis
  • Language Families
  • Language Varieties
  • Components of Language
  • Part IV: Understanding Intercultural Adaptation
  • Chapter 10: Understanding Intercultural Adaptation
  • Tina''s Story
  • Intercultural Adaptation
  • Intercultural Adaptation Models: Sojourners
  • Culture Shock
  • Re-entry Stress
  • Long-term Adaptation Models: Immigrants & Refugees
  • Factors Affecting Adaptation
  • Coping with Acculturative Stress
  • Identity Change in Acculturation
  • Intercultural Adaptation & Conflict
  • Appendix I: Answers to In-Text Exercises
  • Appendix II: Suggested Film, Print, and Web Resources
  • Notes and References
  • Glossary
  • Index

Author Information

Jane Suderman

Jane Suderman has taught full-time at Georgian College since 1983, developing and instructing communication courses for business and tourism students. She received her MA from the University of Toronto, is trilingual, and widely traveled.